Frequently Asked Questions
If you can’t find the answer you’re looking for, don’t hesitate to reach out to us with any questions.
Do you ship internationally?
Yes, we offer international shipping across the globe. Our team will ensure that your order reaches you safely, no matter where you are located.
What is your lead time?
Our lead time typically ranges from 6 to 12 weeks, depending on the products you choose and your location. We always strive to deliver your order as promptly as possible without compromising quality.
Where is Mozea furniture made?
Mozea furniture is crafted entirely in the Sibiu region of Romania, specifically in Cisnădioara. We take pride in keeping all production local, with no outsourcing outside of Transylvania.
Do you work with interior designers or studios?
Yes, we collaborate with interior designers and studios, and it’s a key part of our business. We value these partnerships and are always excited to work together to bring Mozea pieces into new, inspiring spaces.
Are your finishes scratch-resistant or suitable for hospitality use?
Our finishes are designed to be durable and scratch-resistant, though care should always be taken with wood finishes. We focus on creating finishes that feel soft to the touch. For special projects, we can offer stronger finishes upon request for increased durability.
Who designs Mozea furniture?
Mozea furniture is designed exclusively by Mihaela Shimon, our talented in-house designer. Her vision and craftsmanship are at the heart of every piece.
Can you arrange white glove delivery or installation?
Yes, we can arrange white glove delivery for a smooth and secure installation process. Our team ensures your furniture is placed and set up to your satisfaction.
Is your furniture handmade?
A significant portion of our production process involves manual labor — from precise cuts and lathe work to meticulous sanding and finishing. We also manually shape areas like joints and curves after assembly, ensuring each piece meets our high standards of craftsmanship.
What materials do you use?
We exclusively use natural materials such as solid wood (American walnut, ash, and oak), stone (marble, granite, quartzite, onyx, and more), metal, and leather to create each piece. The authenticity and quality of our materials are paramount in our designs.
Can I customize a piece (size, material, finish)?
Yes, certain pieces can be customized in terms of size, material, and finish. Please contact us for more details, and we will work with you to create a piece that fits your vision.
Do you offer bespoke furniture for interior projects?
At this time, we do not offer bespoke furniture for interior projects. However, our existing designs can be tailored to meet specific requirements regarding materials, finishes, and sizing.
How much does international shipping cost?
Shipping costs vary depending on the location and the specific products ordered. We provide custom shipping quotes based on these factors, so please reach out to us for a tailored estimate.
How is the furniture packaged for shipping?
Our furniture is carefully packaged to ensure its protection during transit. Depending on the product, we use either sturdy boxes or wooden crates for safe delivery.
Is your marble sealed or treated for durability?
Yes, our marble is sealed for impermeability, ensuring long-lasting protection and ease of maintenance.
info@mozea.io
555301, Marului 48, Cisnadioara, Sibiu, Romania.